Clinical Services

PRIMARY HEALTH CARE

Comprehensive primary health care for the Aboriginal people of the Ngaanyatjarra Lands is our core business.

Seven primary health care clinics are staffed by primary health care nurses, Aboriginal health workers and allied health staff. Tjukurla receives outreach from health staff from Warakurna. 

Our clinics are accredited through AGPAL to RACGP Standards for GP practices 5^th edition. All clinics are furnished with current equipment, medical supplies, and IT systems.

Clinic Hours (all clinics on WST)

Appointments are not necessary at Ngaanyatjarra Clinics. Patients are consulted in order of arrival unless there is an emergency. 

Clinics provide 24 hour emergency care with consultation and retrieval support from the Royal Flying Doctor Service. 

Fees and Billing

All healthcare services are free. Services for visitors and non-Indigenous service providers are limited. Charges may apply for aids such as glasses, hearing aids or medications. 

Confidentiality

Medical records are confidential and NHS maintains security of all health. Individuals have the right to access their own personal health information.

Client rights

NHS takes client’s suggestions and complaints seriously. Positive and negative feedback is welcome to any staff member.  

If a concern cannot be resolved by talking to a health team member you may contact:

WA Health and Disability Services Complaints Office
1800 813 583 or (08) 6551 7600
Email: mail@hadsco.wa.gov.au
GPO Box B61, Perth WA 6338

Patient Assisted Travel

Our PATS team in Alice Springs and Kalgoorlie provides support to patients who need to visit regional centres or capital cities for emergency and routine treatment, and medical specialist appointments.

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