Job 714

Housing Officer


An opportunity exists with Ngaanyatjarra Council Regional Housing Program (NCRHP) for a Housing Officer to join our team based in Ngaanyatjarra Lands WA. This is an exciting opportunity for an enthusiastic and motivated person with a strong interest in remote communities to make a real difference to the lives of Aboriginal people.

About the role

The Ngaanyatjarra Lands are in the far-east of Western Australia and as vast geographically as the United Kingdom. These desert lands are home to 2,000 Aboriginal people in 12 communities. They have a 10,000-year-strong continuous link to this territory.

The primary focus of the the Housing Officer is the management and promotion of better tenancy practices for all public housing residents in Ngaanyatjarra Lands.

To achieve this, the Housing Officer meets regularly with Ngaanyatjarra residents to ensure tenancy agreements are signed, rent is received, property condition reports are undertaken and maintenance is logged for each public housing property.

The Housing Officer is required to assist and advise tenants of their responsibilities thereby ensuring they comply with Department of Communities (DoC) requirements, local housing policies and procedures.

What you’ll do

  • Ensuring a tenancy pack, which includes a tenancy agreement that outlines tenant rights and responsibilities, and an ingoing property condition report is completed for all new tenancies related to the Ngaanyatjarra public housing stock.
  • Undertaking ‘Routine Property Inspections in line with Department of Communities, Housing Authority and Council guidelines of all residents within the Ngaanyatjarra Council Regional Housing Program (NCRHP)
  • Accurate documentation of information collected at the time of inspections using the appropriate Housing Authority assessment tools
  • Completion of rent deduction and arrears forms from tenants as required
  • Reporting maintenance related to Ngaanyatjarra public housing stock
  • Liaising with and assisting public housing tenants on a daily basis
  • Provision of statistical information and preparation of all relevant Housing Officer reports
  • Informing the Tenancy Manager of any client issues or concerns
  • Contributing to the Regional Housing team by sharing information, working
    co - operatively and supporting other team members
  • Collaboration with external agencies
  • Providing the highest level of client focus in program delivery


What you’ll bring to the role

We are looking for an organised and motivated candidate with:

  • Superb organisation and time-management skills and motivation
  • Experience working with Aboriginal people
  • Ability to gain co-operation and respect from residents and consultants
  • A robust sense of self, not easily shocked, and have a heart of gold to work with and support remote communities
  • Demonstrated ability to work independently, use initiative and model resilience
  • High-level reporting and computing skills
  • Demonstrated reliability, flexibility and a positive attitude
  • Excellent interpersonal and communication skills, including conflict management



Let’s talk benefits

We’ll take care of your living costs while you undertake this role full time. That means you’ll have access to furnished accommodation with your utility, water, electricity and Internet costs covered. You’ll also have a fully maintained off-road vehicle to use for work.

The remuneration package available is circa $85,000. That includes a base salary of $65,000 per annum, superannuation, eight week’s leave, we’ll also pay you leave loading on your annual leave, offer of public benevolent institution salary packaging, a $4,333 yearly remote living allowance and annual return airfare.

We’re keen to hear from you:

Email us a cover letter addressing what we need plus a copy of your resume to;

Andrea Gilmore-Broderick

We reserve the right to interview prior to closing date