Job 682

THRIVE Case Manager - Warakurna

  • Not for profit salary packaging
  • Full-Time Contract or FIFO options
  • Location: Ngaanyatjarra Lands (Western Australia)


If you’re a good talker, great listener, find teaching rewarding, have a strong sense of responsibility and the spirit of adventure, this may be the job for you. An opportunity exists with Ngaanyatjarra Council Regional Housing Program (NCRHP) for a Case Manager to join our team based in Warakurna, WA. This is an exciting opportunity for an enthusiastic and motivated person with a strong interest in remote communities to make a real difference to the lives of Aboriginal people.

The Ngaanyatjarra Council (Aboriginal Corporation) represents the interests of around 2000 members who live in 12 remote Indigenous Communities in the Ngaanyatjarra Lands of Western Australia.

About the role

THRIVE is a new community service program in the Ngaanyatjarra Lands, which aims to support individuals and families to address a range of multifaceted issues that would otherwise impact on the security of their public tenancy. The program is people and family focused and will adopt a rounded approach to support all members of the household with referrals to community, health, mental health and other specialist services.  

We are seeking to build our team of passionate Case Managers to join this new program within the Ngaanyatjarra Lands.  In this opportunity, you will use your knowledge and experience of working within community settings assist and empower people to achieve their goals and build a pathway of independence. Primarily, your role will:


  • Respond to referrals from the Department of Communities and other agencies in a timely manner;
  • Introduce THRIVE to new referrals and conduct initial assessments;
  •  Work with individuals and families to develop a holistic case plan that is sensitive and responsive to their cultural strengths and identified needs;
  •  Provide a personalised approach to case management, which allows individuals and families to make informed choices to maintain their tenancy and increase their wellbeing;
  •  Conduct regular home visits to provide therapeutic interventions, such as informal counselling;
  • Work with individuals and families to manage tenancy issues;
  • Develop and implement culturally appropriate and individually tailored educational tools to address tenancy issues;
  • Ensure that confidentiality, shared personal information and the rights of the individual and family are respected; 
  • Assist clients to transition out of THRIVE and into independence.

About You

We are looking for an organised and motivated candidate with:                 

  • Relevant experience working in a human services organisation including case management skills to assess,inform, advise, support and refer clients;
  • Minimum qualification of Certificate IV in Community and/or Human services or equivalent skills and experience;   
  • Experience working with Aboriginal people               
  •  Knowledge of complex issues that place people at risk of homelessness or tenancy stress;
  • Ability to work empathically with individuals and families using a strengths-based approach, while using initiative and working independently;
  • Sound verbal and written skills to document case plan outcomes and advocate for the best interest of the client;
  • Budgeting and computer skills;
  • Demonstrated ability to work cooperatively within a team;
  •  Knowledge of the Residential Tenancies Act;
  • Knowledge of the Department of Communities (Housing) policies for renting and maintenance;
  • Possess a Current WA working with children’s check;
  •  Possess a current WA drivers’ License’



This full-time position comes with a remuneration package that includes a base salary of $60,000, per annum plus superannuation, eight weeks annual leave, leave loading, PBI salary packaging, $4,333 remote allowance, annual airfare, fully furnished accommodation (utility costs, Internet, water, and electricity, covered) and a fully maintained vehicle for work purposes. 

FIFO option also available

How to apply 

To apply for this position, please submit a recent resume along with covering letter addressing the selection criteria as required.

For more information:

Richard Green

Human Resources Officer

Ph 08 9363 1825